Support
Contact Kelmivo for product, licensing and activation support.
Product support
For Kelmivo Pro installation, activation, licensing or product questions, email us at:
Please include your order reference when the request relates to a purchase. For activation support, you may include your Kelmivo Installation ID. Never send passwords, private keys or full payment card details.
Billing and refunds
Paddle is the Merchant of Record for Kelmivo Pro orders and handles payment-related buyer support, receipts and refunds. Billing assistance is available through the support links in your Paddle receipt or the Paddle buyer support portal.